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Happy BirthdayLodu

Refund policy

All payments are final. We do not offer refunds. Once a payment goes through it is not returned, cancelled or reversed, in any case.

What that means

The moment you pay, the slot comes off the market. Nobody else can book that hour, we hold it for you, and a human reviews your card. That work is done and that hour is spent whether or not you later change your mind, so there is nothing left to give back.

  • Changed your mind after paying: no refund.
  • Cancelled your booking before the slot ran: no refund.
  • Booked the wrong slot, the wrong day, or uploaded the wrong photo: no refund.
  • The slot already ran: no refund.
  • Your card was rejected in review, reported, or removed for breaking our content guidelines: no refund.
  • You won the midnight auction, paid, then decided not to use it: no refund.
  • You fell out with the birthday person: no refund. Not our department.

Content that breaks the rules

This is worth saying twice, because it is where people ask. If your card is rejected in review, reported and removed, or taken down at any time because it breaks the guidelines, the payment stays with us. That covers nudity, sexual or adult content, a photo of someone who did not agree to be there, minors, slurs, harassment, threats, doxxing, illegal or misleading content, photos you have no right to upload, and advertising.

You agree to all three consent statements at checkout, before you pay. Reviewing an entry, holding the hour off the market and taking a card down cost us the same whether the content was fine or not. The photo is deleted from our storage, and repeat uploads get the email address blocked.

Auction bids

Bidding costs nothing and nothing is charged to enter, so there is nothing to refund unless you win and pay. If you win and pay, the same rule applies as to any other booking: the payment is final.

Before you pay

Check the date, the hour, the photo and the message on the confirmation step. That screen is the last point at which anything can be changed, because after payment it cannot.

If something goes wrong on our side

This policy is about refunds, not about us failing to deliver. If a technical failure on our side means your card never displayed at all, email harshchauhan419@outlook.com with the reference code from your confirmation email and we will put your card up in another slot.